Assistant Golf Pro
POSITION OBJECTIVEAssists in administering all daily operations including, but not limited to:
facilitating sales, conducting golf lessons, assisting with merchandise, operating POS system, managing handicap and tee sheet applications.
ESSENTIAL JOB FUNCTIONS -Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
-Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
Resolves discrepancies as it applies to duplicate charges and over or under payment Tracks all force posts and no show charges as applicable.
-Promotes all club golf activities.
-Assists in the creation of lesson plans and provides both individual and group instruction.
-Maintains a clean, orderly, and well-stocked golf shop.
-Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
-Monitors all members' scores, reports handicapping to USGA.
-Follows established opening and closing procedures.
-Assists with associate training.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
-Responsible for implementing and maintaining excellent service to achieve member and guest of member satisfaction.
-Communicates any changes or new policies and procedures to the department.
-Maintains flexibility to take on new and different tasks as directed by the Department Manager.
-Incorporates safe work practices in job performance.
-Attends staff meetings.
EDUCATION/EXPERIENCECertificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.
REQUIREMENTS -Must be able to speak, read, write and understand the primary language(s) used in the workplace.
-Must be able to read and write to facilitate the communication process.
-Requires good communication skills, both verbal and written.
-Most tasks are performed in a team environment with the employee acting as a team leader.
There is minimal direct supervision.
-Extensive knowledge of Golf Operations.
-Ability to assess/evaluate employee's performance fairly.
-Ability to supervise, train and motivate multiple levels of managers and employees.
-Knowledge of hotel and competitive market.
-Must possess basic computational ability.
-Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi.
-Excellent interpersonal and sales-related skills.
-Experience with computerized POS and tee time system.
-Exceptional organizational and supervisory skills.
-May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS -Most work tasks are performed indoors.
Temperature is moderate and controlled by hotel environmental systems.
-Must be able to sit at a desk for up to 8 hours per day.
Walking and standing are occasionally required.
Length of time of these tasks may vary from day to day and task to task.
-Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
-Must be able to lift up to 75 lbs.
occasionally, and 20 lbs regularly.
-Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
-Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
-Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
-Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
WORK ENVIRONMENT -Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
-Must be able to change activity frequently and cope with interruptions.
CERTIFICATES / LICENSESCurrent PGA MembershipPay range is $15-$19/hour.
Recommended Skills Billing Fax Filing Finger Dexterity Hardworking And Dedicated Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
facilitating sales, conducting golf lessons, assisting with merchandise, operating POS system, managing handicap and tee sheet applications.
ESSENTIAL JOB FUNCTIONS -Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
-Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
Resolves discrepancies as it applies to duplicate charges and over or under payment Tracks all force posts and no show charges as applicable.
-Promotes all club golf activities.
-Assists in the creation of lesson plans and provides both individual and group instruction.
-Maintains a clean, orderly, and well-stocked golf shop.
-Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
-Monitors all members' scores, reports handicapping to USGA.
-Follows established opening and closing procedures.
-Assists with associate training.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
-Responsible for implementing and maintaining excellent service to achieve member and guest of member satisfaction.
-Communicates any changes or new policies and procedures to the department.
-Maintains flexibility to take on new and different tasks as directed by the Department Manager.
-Incorporates safe work practices in job performance.
-Attends staff meetings.
EDUCATION/EXPERIENCECertificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.
REQUIREMENTS -Must be able to speak, read, write and understand the primary language(s) used in the workplace.
-Must be able to read and write to facilitate the communication process.
-Requires good communication skills, both verbal and written.
-Most tasks are performed in a team environment with the employee acting as a team leader.
There is minimal direct supervision.
-Extensive knowledge of Golf Operations.
-Ability to assess/evaluate employee's performance fairly.
-Ability to supervise, train and motivate multiple levels of managers and employees.
-Knowledge of hotel and competitive market.
-Must possess basic computational ability.
-Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi.
-Excellent interpersonal and sales-related skills.
-Experience with computerized POS and tee time system.
-Exceptional organizational and supervisory skills.
-May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS -Most work tasks are performed indoors.
Temperature is moderate and controlled by hotel environmental systems.
-Must be able to sit at a desk for up to 8 hours per day.
Walking and standing are occasionally required.
Length of time of these tasks may vary from day to day and task to task.
-Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
-Must be able to lift up to 75 lbs.
occasionally, and 20 lbs regularly.
-Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
-Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
-Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
-Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
WORK ENVIRONMENT -Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
-Must be able to change activity frequently and cope with interruptions.
CERTIFICATES / LICENSESCurrent PGA MembershipPay range is $15-$19/hour.
Recommended Skills Billing Fax Filing Finger Dexterity Hardworking And Dedicated Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
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